Frequently Asked Questions
Orders received before 11:00 PM in the Netherlands and Belgium will be shipped that same evening. It then takes an average of 1-2 working days before our delivery partner arrives at your door.
For other countries in Europe it takes up to five working days.
Curious about the status of your order? Then click here to track your order.
Note: Enter your order number without a hashtag and write your zip code together.
You can ask questions about products via support@techweise.com or chat. You will usually get a faster answer via chat!
subjects
Dispatch
We offer free shipping on orders over €10. The delivery time for the Netherlands and Belgium is 1-2 working days, Germany 2-4 working days and the rest of Europe 2-5 working days. We ship with DHL and PostNL.
Read moreReturns
It can always happen that you are not satisfied. Fortunately, you can return your order within 14 days. The costs for returning your order are your own responsibility.
Read moreProduct support
Do you have questions about your product or could you use some help putting it together? We have prepared videos for you to help you get the most out of your Techweise product!
Read moreCommercial
Do you have questions about B2B? Then view our "business" page by clicking on the button below. We would like to get in touch with you.
Read moreContact
To call
We are easily accessible by telephone from Monday to Friday from 9:00 AM to 5:00 PM. You can reach us at +31857990120. Our support team is happy to assist you!
You can also email to support@techweise.com . Do not forget to provide your order number, without this number we cannot help you.
Contact Form
Add your order number and describe your question in as much detail as possible. This way we can help you even better.